Setting up or changing the settings for your email account in Microsoft Outlook:

  1. Open Outlook (or Outlook Express - the menu choices are similar ).
  2. Go to the Tools menu, select E-mail Accounts.
  3. In the E-mail Accounts window, select View or change existing email accounts and click the Next button.
  4. Select your account from the list by clicking on it and then clicking the Change button.
  5. In the Internet E-mail settings window, under Logon information your User Name should be your full email address ( Under Server Information, change or make sure that the Incoming and Outgoing servers are both
  6. Click the More Settings button... then click on the Outgoing Server tab.
  7. Check the option for "My outgoing server (SMTP) requires authentication" and select "Use same settings as my incoming mail server".
  8. Click the "Advanced Settings" Tab
  9. Check the "This server requires an encrypted connection" boxes for both Incoming and Outgoing. The Incoming port number should automatically switch (993 for IMAP, 995 for POP3). Change the outgoing port to 587.
  10. Click OK and then click "Test Account Settings".
  11. If all tests are successful, click Next and then Finish.
  12. Sometimes closing and re-opening the Outlook program will help get the changes to take hold.

Changing your mail setting in Mac OS X Mail:

  1. Open OS X Mail
  2. Click on the Mail menu item and select Preferences.
  3. Click the Accounts button in the Preference window and then select your account on the left side of the window.
  4. Incoming Mail Server should be set to
  5. Under Account Information make sure that your full email address is in the Username field.
    Change your password to your new password (passwords are CaSe SenSiTivE).
  6. Select the account from the Outgoing Mail Server (SMTP) drop down menu and choose "Edit Server List...". If this outgoing server does not exist, create it as a new one.
  7. In the Advanced tab, check the "Use Secure Sockets Layer" checkbox and change the port number to 587.
  8. Make sure your full email address is in the User Name field, and the Authentication drop down is set to Password.
    Change your password to match your new password. Click OK.
  9. Once you are back on the main account window, click on the Advanced tab and check the "Use SSL" option. The port number should switch automatically (993 for IMAP, 995 for POP3)
  10. Close the window and be sure to Save your new settings when prompted.

Changing your mail settings in Entourage:

  1. In the Menu bar click on Entourage and then select Account Settings....
  2. Select the email account that you need to change from the accounts list and then click the Edit button on top of the window.
  3. Make sure there is a check box next to 'Include this account in my "Send and Receive All" schedule'
  4. Check your name and email address under Personal Information
  5. Under Receiving Mail make sure that your full email address is in the Account ID field and make sure that the POP or IMAP server is
  6. Change your password to the new password (passwords are CaSe SenSiTivE).
  7. Check the box next to Save password in my Mac OS keychain.
  8. Click the Advanced Receiving Options button and check the option for "This [IMAP or POP3] server requires a secure connection (SSL)"
  9. Under Sending Mail make sure that the SMTP server is
  10. Click the Advanced Sending Options button and check all three options: SMTP service requires SSL, Default SMTP port is 587, and SMTP server requires authentication. Select Use same settings as receiving mail server. Close the box with the small button at top left.
  11. Click OK on the Edit Account window to save your changes.
  12. Close the accounts window.
  13. Check your email by clicking Send and Receive.
  14. You may need to quit and restart Entourage for the changes to take hold.

Changing your password via webmail and viewing your email via the Smartermail Webmail system:

Your hosting account allows you to check your email or change your email settings via a browser on any computer. This works similar to HotMail or Yahoo!Mail and also includes an address book, notes, and calendar.

  1. Go to
  2. Login with your email address and password.
  3. If your login worked, you should now see the Smartermail Webmail interface with links located on the top and left parts of the screen.
    1. To change your password:
    2. Click on the + next to the "My Account" link. This will expand that menu.
  4. Click on the gear icon in the top menu bar. It's near the end of the row of icons on the gray bar. This is the settings screen for your email account.
  5. Click on the blue Change Password button towards the top of the Account Settings screen.
  6. Type in your old (current) password, along with your new password and click save.
  7. That's it. You've changed your email password.